Managed IT

Prime Internet Group offers managed IT services in Long Island NY and in New Jersey. At Prime Internet Group, we understand that in today's fast-paced digital world, the success of your business depends on the reliability and efficiency of your IT systems. That's where our Managed IT Services come in. Choose PRIME to be your dedicated partner in technology, providing comprehensive, proactive, and cost-effective solutions to keep your IT infrastructure running smoothly.

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Monitoring

At PRIME, we offer continuous systems monitoring, including network devices (modems, firewalls, routers, switches, access points, printers), UPS systems, servers, and endpoints (laptops, desktops). Tailored alerting allows us to identify and resolve issues before they escalate into major problems, ensuring that your IT environment operates smoothly and efficiently at all times.

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Remote & On-Site Support

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Whether it's troubleshooting technical issues or helping with software installation, we offer both remote and on-site support to address your IT needs promptly and effectively. We deploy RMM tools on managed devices, which allow persistent and rapid remote access. In addition we have access to historical centralized log and alert dashboards, that allow us to effectively and efficiently troubleshoot and diagnose issues from a single pane of view. Our tools allow us to deploy automatic remediation policies for known issues, and also perform background configuration changes without disrupting the end users.

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Network Security

At PRIME we manage and secure your network infrastructure to prevent unauthorized access, data breaches, data leakage, and cyber threats. This encompasses firewall management, intrusion detection, and continuous updates and patching.

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Data Backup & Disaster Recovery

Protecting your valuable data is crucial for business continuity. At Prime we implement robust backup solutions to regularly back up your data and we develop comprehensive disaster recovery plans to minimize downtime in the event of unforeseen disasters or system failures.

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Proactive Maintenance & Patch Management

To keep your IT systems running smoothly and securely, we perform routine maintenance tasks such as software updates, patch management, and system optimizations. By staying proactive, which help prevent potential vulnerabilities and ensures that your systems are always up-to-date with the latest security patches and enhancements.

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Strategic IT Planning & Consultation

As your trusted advisor, Prime will offer strategic guidance and consultation to help align your IT infrastructure with your business goals and objectives. We will assess your current IT environment, identify areas for improvement, and develop tailored solutions to enhance efficiency, productivity, and scalability.

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Vendor Management & Procurement

From hardware upgrades to software licenses, Prime handles all aspects of vendor management and procurement on your behalf. We leverage our industry relationships and expertise to negotiate favorable terms and ensure that you have access to the best technology solutions at competitive prices.

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Cloud Services

Embrace the power of the cloud with our expert guidance and support. We help you migrate to the cloud, we manage, and we optimize cloud solutions, enhancing flexibility and scalability.

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Hardware and Software Management

Say goodbye to the headache of hardware and software management. We handle everything, from software updates, to hardware warranties and hardware maintenance, ensuring your technology remains up-to-date and efficient.

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Help Desk Support

Our dedicated support team is just a call or click away, ready to assist your employees with any IT issues they encounter. No problem is too small.

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Don't let IT challenges hold your business back. Partner with Prime Internet Group and experience the benefits of efficient, reliable, and secure IT systems. Contact us today to learn more about how our Managed IT Services.

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